General Travel Advice

Here is our general travel advice before you travel. Make sure all passports, visas any vaccinations and health requirements are up to date. Check on weather and travel news for your destination, especially if you’re traveling internationally and may not be as familiar with the local and regional rules. Many countries and locales will publish this type of information guide for travelers. This should carry all the latest up to date independent travel and health risks information.

Take all your ski or snowboard travel insurance documents with you. Keep them safe and handy. Take a separate note of your policy numbers in case of loss or damage to your certificate or policy cards. Also leave a copy at home with next of kin as a contingency.

At home lock all doors, windows, put a hold on the mail and extra deliveries. If possible, get a friend or neighbor to house-sit. Don’t take large quantities of cash. Take travelers’ checks and/or credit cards, and don’t forget most travel insurance policies have single article limits. Make sure you have with you the emergency numbers to cancel your credit cards. Don’t forget an appropriate electrical adaptor for the country you’re travelling too. You’ll need one to power any electrical items you have with you.

Taking a small first aid kit is a good idea, as is a basic sewing kit, ski or snowboard wax. Take multi-tool, edge file, and wax scraper, too, if you have them. It will save you time and money. Always keep up to date with your ski, snowboard and mountain safety education. Print a copy if required and keep for reference.

When you are traveling or on holiday 
Be aware of the latest airline and travel security measures. Allow plenty more time for check in and be careful when packing any carry-on bags. Travelers are advised to keep hand baggage to a minimum and not to carry any sharp items, including scissors or penknives in hand baggage or on their person – these can be carried in hold baggage. Don’t leave your home address visible on your baggage. Keep all valuables, passports and money on you. Never pack these items in checked in baggage. Keep your ski and snowboard insurance documents or policy cards with you.

When you get to your destination
Take time to acclimate to the altitude and be careful when moving around. Many have ended a trip before even getting to the slopes by falling over on icy walkways, roads and stairs. Find out where all the main services are such as law enforcement, medical centers, mailing services, etc. Check that the electrical fittings and heaters in your hotel room are safe. Check that the tap water is safe to drink – not usually a problem in Western resorts. If unsure, drink bottled water and avoid ice drinks.

Never leave belongings unattended or with strangers, especially at airports, stations, in resort, on the slopes or unattended in a vehicle. Be aware of potential equipment theft from areas such as lift systems, mountain restaurants, cable cars, car parks and especially in resort at the end of the day. Always keep an eye on your equipment. At your hotel, keep valuables and cash in a safe deposit box or in the hotel safe.

Please remember that you must obtain a police report in the event of any loss or theft. Original documents are required in order to settle your claim. Please make sure you photocopy them before you send them to the claim adjustors. Check with the lift pass office and/or local papers for any special offers on passes – if you’ve not pre-booked – and other local services which may save you time and money.

Be warned that the effects of alcohol increases with altitude so take it easy if you want to get up and stay up on the slopes in the mornings. Finally, enjoy the mountains, your trip and the snow!